Refund policy
Returns
We hope that you are very happy with your goods. If you feel the product you have received is not suitable and you would like advice on an alternative product, please fill out a returns request.
Consumers who buy goods online can cancel their order by filing a returns request at any time from the moment they place it, up to fourteen days from the day they receive the goods.
In all cases where goods are to be returned, the Customer must first file a return request, and we will then arrange for the collection of all returns free of charge. Returned items must be in perfect condition and in their original packaging with the returns note enclosed. Goods showing signs of use and/or not returned in the original packaging are non-refundable.
We will evaluate your return request and aim to respond within 24 hours.
Refund
Once your goods have been received and checked, you will be issued with a refund as long as the above conditions of return have been met. In all cases, the outward carriage is non-refundable.
